
BE5.1_Listen to the dialog and answer the questions.
1. What is the main goal of GreenTech Solutions?
2. What is the main product offered by GreenTech Solutions?
3. What services does GreenTech Solutions provide?
4. Which product is mentioned as very popular?
BE5.2_Listen to the dialog again and choose True or False.
BE5.3_Complete the steps of the company presentation with their names. Then, answer the questions.
1. Which step is the most important in the company presentation? Why?
2. What other steps would you like to add to the company presentation? Why?

BE5.4_Look at the phrases in the table below and put them in order of a good company presentation.
BE5.5_Complete the sentences using the best alternative
BE5.6_Choose the correct options to complete the text.
BE5.7_Look at the picture and choose one of these companies. Present it using the phrases below. You may invent any necessary information.

Useful phrases:
Introducing Your Company
- Our company is called…
- We are based in…
- We specialize in…
- Our main goal is to…
- We have been in business for … years.
Describing Services/Products
- We offer…
- Our products are known for…
- We provide … to our customers.
- Our main product is…
- We sell…
Closing the Presentation
- Thank you for your time.
- If you have any questions, please ask.
- We hope to work with you soon.
- Please contact us for more information.
BE5.8_Reflect and answer the questions
1. Have you ever given a company presentation before? What was it about?
2. Why is it important to present your company well?
3. What are the main parts of a presentation?
4. What information should you include in the introduction of your presentation?
5. How can you make the conclusion of your presentation strong?
6. What should you do if you forget what to say during your presentation?
BE5.8_Listen to the audio and answer the questions.
1. Why did the manager think Alex’s presentation didn’t go well?
2. What did the audience do during Alex’s presentation?
3. What does the manager say the company cannot have in their meetings?
4. Have you ever given a presentation? How did it go?
5. What do you think makes a presentation interesting?

BE5.9_Read the article on tips & tricks to improve storytelling and match the headings with the paragraphs.
BE5.10_Read the text again and complete the sentences below.
1. The goal of storytelling is …
2. Storytelling can help your business …
3. To become better at storytelling, you should follow such steps …
BE5.11_Listen to the audio and complete the presentation with the missing words.
BE5.12_Listen to the audio again and answer the questions.
1. What does Alex want to tell us about?
2. What did the team do first to improve the office?
3. What did Alex and the team do next after getting feedback?
4. What did Alex discover after making the office more comfortable?
5. Which words and phrases did Alex use to structure his speech?

Phrases for telling stories

BE5.13_Answer the questions
- If you want to start your story, should you say, “Next, let me tell you about…”? Why?
- What phrase can you use to begin your story?
- What word can you use to show you are moving to the next part of your story?
- How can you add more details to your story after the first event?
- Should you use “Finally” to talk about the last or the first event in your story?
- Which phrase can you use to summarize your story?
BE5.14_Put the sentences in the correct order.
BE5.15_Read the information from the chart and practice giving a presentation using the prompts below.

- First, let me tell you about …
- To start with, …
- Next, …
- Then, …
- After that, …
- In the meantime, …
- Finally, …
- To wrap up, …
- In conclusion, …

BE5.16_Look at the picture and answer the questions.
1. Who are the people in the picture?
2. What are they doing?
3. What is “visual aids”?
4. Why do they need visual aids?
5. Do you often use visual aids?

BE5.17_Look at the pictures and match the words with their numbers.
BE5.17_Match the words/phrases with their definitions
BE5.18_Look at the chart below and write T if the sentence below is True and F if it is False.

BE5.19_Look at the picture and complete the text below.
BE5.20_Look at the graph and analyze it. Use the questions below to help you.

- What kind of chart is it?
- What does it show?
- Where is the increase in it?
- Where is the decrease in it?
BE5.21_Look at the picture and answer the questions.

1. What kind of visual aid is it?
2. What is the first step in the company’s monthly sales process?
3. What happens after the products are created?
4. How do customers place orders?
5. What is the final step in the sales process?

BE5.22_Complete the sentences below.
1. Communication between a company and its customers is important because …
2. Companies usually meet their customers …
3. Traditionally, customers get their answers by …
4. Some of the unusual ways of communicating with customers are …
5. These communication sessions can answer …
BE5.23_Read an article and arrange the questions in the correct order. Then answer these questions.
Building Relationships and Innovating Together
Many companies invite their customers to visit their factories or offices. This is called a customer visit program. These programs help companies and customers build better relationships, understand each other’s needs, and show how the company works.
Intel, a leading tech company, has a great customer visit program that helps customers understand their advanced technology and build strong relationships.
A key part of the program is the facility tours, where customers visit Intel’s factories and innovation centers to see how products are made. This provides a behind-the-scenes look at Intel’s high-performance technology.
Another important aspect is the technical discussions. Customers talk with Intel experts, ask questions, and learn how Intel’s technology can help them. These discussions offer useful insights into meeting specific challenges.
Intel also showcases its latest products through live demonstrations, allowing customers to see their improvements in computing, data centers, and AI.
Collaborative workshops are another highlight. Customers and Intel engineers work together on projects and new ideas, improving products.
Finally, feedback sessions are useful. Intel listens to customer feedback to continuously improve its products and services, making sure they meet customer needs and expectations.
Intel’s customer visit program helps the company learn from customers, improve products, and build strong partnerships, showing the importance of such programs in the business world.
BE5.24_Listen to the recording and complete its summary below. What are the advantages and disadvantages of having such a tour?
BE5.25_Listen to the recording again and complete the questions with the missing words. Which questions use auxiliary verbs? Which questions don’t use auxiliary verbs?
Question forms



BE5.26_Read the examples and answer the questions below.

1. Does question 1 ask about the subject?
2. Does question 2 have an auxiliary verb? If yes, what is this verb?
3. Is question 3 a subject question?
BE5.27_Let’s practice making questions
BE5.28_Brainstorm questions you’d like to ask in a customer visit program. Use the ideas from the chart.
Example: What is the daily production limit? Which quality rules do you follow?

BE5.28_More questions!
BE5.29_Make questions for each of the replies below.
1. Yes, our factory operates 24/7.
2. We sell our products worldwide, including in North America, Europe, and Asia.
3. We train employees through workshops and online courses.
4. Our customer service is available 24/7.
5. We follow international quality.
6. Our experienced engineers manage our production line.
7. We are developing new AI-powered processors.
8. Our company has opened 50 shops all over the world so far.
BE5.30_You work for a big international company ….
1. Prepare the basic information about your company:
- what it’s called;
- where it’s based;
- number of employees;
- main activities (produce goods, provide services, sell products).
2. Take turns asking and answering questions to find out more information about each other’s companies.

BE5.31_Discuss the questions below.
1. Have you ever felt bored with a presentation? What was the reason?
2. What are the ways to make a presentation more interesting?
BE5.32_Listen to the recording and choose the recommendations the speakers followed. Which of them is the most and the least useful? Why?
- Use a quote
- Use visual aids
- Use jokes
- Share a personal experience
- Present statistics
- Tell a short story
- Start with a rhetorical question
BE5.33_Complete the presentation with the words from the list. What other methods can make this presentation more attention-grabbing?
BE5.34_Read the invitation and brainstorm questions you would like to ask the presenter about the company, its products or services.

BE5.35_Read the presentation and complete it with the phrases from the list.
BE5.36_Read the presentation again. What makes this presentation successful? Make your rules for an effective presentation.

BE5.37_Give a presentation about the product using the prompts from the chart.

BE5.38_Vocab Focus. Complete the sentences with the correct words
BE5.39_Fill in the gaps with the phrases from the list. Some gaps can have more than one answer.
BE5.40_Make a presentation of the company you work for using the questions below as a plan
1. What does your company specialize in?
2. What are the main products or services your company offers?
3. How does the company support professional growth and development?
4. What is the company’s biggest success?
5. What are the main goals or projects the company is focusing on right now?
6. Why do you think it’s successful?
